Your Step-by-Step Guide to Shipping from
Hong Kong

This guide provides the official instructions for using our shipping service from Hong Kong to the Philippines. Following this process carefully is essential for ensuring your cargo is correctly documented, tracked, and cleared through customs.

Step 1: Get Your Unique HBK Customer ID

If you do not have an account with us, you must register first. Your account will provide you with a unique Customer ID number that is required for all shipments from Hong Kong.

• Click here to register for your free account: Register Now  (You may skip this part if you already have an account with us)

Please save your Customer ID number, as it is required for every shipment.

 

Step 2: Provide Key Information to Your Hong Kong Supplier

This is the most critical step. You must give your supplier in Hong Kong two pieces of information:

1. Your unique Customer ID Number
2. The Link to Our HK Supplier
   Form: http://hksupplier.hbkglobaltrading.com (Note: This link should be updated if you have a specific HK supplier link)

That's it!

How the Process Works:

• Your supplier will use your Customer ID to access the online form at the provided link.
• After filling out the form, it will generate a printable shipping label (a barcode). This label contains all your details and the correct address for our warehouse in Hong Kong.
• Your supplier must print and securely attach one label to every box.

Important Rules for Every Hong Kong Shipment

To ensure a smooth process and avoid any loss or delay, please adhere to these guidelines:

• ✔ Use Barcode Labels Only: Insist that your supplier uses our official online form. Do not allow them to write on the boxes by hand. Manually labeled boxes can be lost or misrouted in our logistics system.
• ✔ Require Photo Proof: For your security, ask your supplier to send you a clear photo of your boxes with the barcode labels properly attached before they are dispatched. This is your proof of correct labeling.
• ✔ Follow for All Orders: Use this exact process for every order, whether it's with a new supplier or a repeat partner.

Note: HBK Global Trading is not responsible for any loss of cargo due to unmarked or improperly labeled boxes.

 

What Happens Next?

Once your cargo is correctly labeled and delivered to our Hong Kong warehouse, your job is done! We will manage the entire process, including:

• Export processing in Hong Kong
• Sea or air freight to the Philippines
• Philippine customs clearance
• Final door-to-door delivery

Do you have questions or need a shipping quote from Hong Kong? Our team is ready to help.