Just some notes :

• You don’t need anything else from us but those 2 pieces of information (ID number and supplier online form link) so keep it in your records.
• As long as you have those two, you can just keep on ordering from any supplier. Think of these two as your passport to importation
• For repeat orders with the same supplier, ALWAYS ask him/her to use the online form and NOT label your boxes by pen or manually as we need the generated barcode to be attached on all your boxes.
• For new orders from a new supplier, ask him/her to use the online form and NOT label your boxes by pen or manually as we need the generated barcode to be attached on all your boxes.
• HBK will not be responsible for any loss of unmarked/unlabeled box(es)
• So you can be sure that the supplier printed and attached the generated barcodes on your boxes, for your safety and peace of mind, it would be to your best interest to request a photo of your cargo before they ship it to our warehouse. We would be needing that photo for future claims if ever a box or the whole cargo becomes missing.