Every importer dreads the notification: your cargo held by customs Philippines. When shipments are detained, it causes major stress, storage fees, and delivery delays. Fortunately, you can resolve most issues quickly. You just need to understand the common reasons for detention and follow the correct steps for release.
Common Reasons Customs Detain Cargo
Customs detain cargo for clear, verifiable reasons. Understanding these reasons helps you prevent them in the future.
Incomplete Documentation: You forgot essential paperwork. This includes the Bill of Lading, Commercial Invoice, or Packing List.
Valuation Disputes: Incorrectly declaring the value of your goods is a major issue. Customs may suspect under-valuation.
Missing Permits: The shipment lacks required licenses. For example, food or cosmetics need FDA permits. Auto parts need BPS certification.
Incorrect Classification: Importers use the wrong Harmonized System (HS) codes. This affects the duty rate.
How to Get Your Shipment Released
When customs detains your shipment, act quickly and professionally. Do not ignore the notice.
Determine the Cause: Contact your broker immediately. They will identify the exact reason for the detention. Therefore, the first step is diagnosis.
Provide Documentation: You must submit the missing documents or evidence. This could be an updated commercial invoice or a valid import permit.
Pay Duties and Fines: You may need to pay additional duties or penalties. In addition, you must pay demurrage charges to the port terminal.
Engage a Broker: If the issue is complex, hire an experienced customs broker. They manage the technical paperwork. A broker effectively communicates with the Bureau of Customs (BOC).
Why Choose HBK for Cargo Release Assistance?
Proven Expertise: Our licensed customs brokers have deep knowledge of BOC procedures, personnel, and common issues. We know how to navigate the system effectively. Problem-Solving Focus: Our service is specifically designed to tackle complex customs holds and resolve them efficiently. Reduced Stress and Time: We take the burden and complexity off your shoulders, saving you countless hours and the stress of dealing directly with multiple agencies. Established Network: We have professional relationships with carriers and customs personnel, which canhelp facilitate smoother communication and resolution.
Prevention and Expertise
While getting your cargo held by customs Philippines is stressful, you can manage the situation. The best solution is prevention. Always use a professional logistics partner. A reliable partner ensures compliance before the goods ship.
