Our warehouses would be in holiday from September 30, 2020 in preparation of the Mid Autumn Festival and we'll be back on October 9. During this period we are not able to receive any cargo (I'm sure your supplier will be on holiday anyway ) Of course our Manila office will be in operation as we do not celebrate such holiday here. As always, happy importing!
FREE Delivery!!! We understand the difficulties this CoVid 19 season has brought upon our fellow citizen, especially the small business sector. We are finding ways to save our clients with some hard-earned Peso while at the same time keeping them safe in their respective places. We will be trying out our free delivery service so please be patient with us if ever we cannot accommodate your cargo. We can deliver for FREE if: 1) Your total bill is equal to or greater than P10,000 2) [...]
Everything is back to normal now. All warehouses in China, Taiwan, Thailand, and Hong Kong are operational. Shipping lead time from the date of departure is back to normal. As mentioned in our previous posts that we're sorting a stockpile of 2 months worth of unclaimed cargo, a lot of those has already been claimed as more of our clients are able to go out to pickup / accept deliveries. We still have a few unclaimed cargo but definitely not an [...]
February - March cargoes... If you have February - March items with us, please be extra patient because your cargo would already be at the bottom of the stockpile as new cargo / containers keep on arriving even during the lockdown period. Continuous arrival of cargo + no customer pickups / delivery due to lockdown = HUGE pile of cargo Until we're able to dispose of the ones on top / new arrivals can we start disposing of those that arrived during [...]
Your shipments are safe Many are inquiring about the status of their cargo, some shipped March, some April, unfortunately our online tracking system is down as the staff who manages it aren't available due to the lockdown. We currently have more than a dozen containers still unloaded so your items are safe here. Since the ECQ (sometime early March), we lack manpower to manage unloading and preparation of cargoes for pickup/delivery which also includes advising customers of their cargo. Rest assured [...]
ECQ Extended! In connection to our previous post (April 30) with regards to the chain of events which affects our China warehouses, we are once again forced to TEMPORARILY halt in accepting new cargo from your suppliers as we are now out of space. Our estimate would be 2 weeks (end of May) before we can start to accept new cargo again in China, hopefully by then transportation here in Manila would have eased which would make it easier for customers [...]
We are fully operational during this ECQ season. However, there are some factors that hampers our timely delivery of items to customers. Most customers cannot claim their item either pickup or accept delivery so our warehouse cannot unload new containers to accommodate new items. This is a chain reaction that affects even our China warehouses. If customer can't pickup/accept delivery > we cannot unload new container as we lack space (we even added new warehouses for this ECQ season) > since [...]
Just a couple of days ago, we announced that despite the pandemic, our operation outside the country are in full swing. Apparently as day went by (or shall I say in just a span of 48 hours), situation here in Manila worsened. Manila port is very slow in unloading containers (due to lack of workers), Bureau of Customs are working on skeletal staff, roads are regulated for transporting essentials only, and workers for loading and unloading goods everywhere are [...]